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To use the learning material in this unit, learners will need a computer with the following features:

  • IBM® compatible with a 1000 MHz processor running Windows 2000, XP or above, or
  • Apple Macintosh® with a 500 MHz processor running OSXv10.2.0 or above, with
  • 128 MB of RAM
  • 800 x 600 pixel display minimum
  • CD-ROM drive
  • Internet access
  • Sound card

Learners will also need the following software/plug-ins installed on their computer:

  • Internet Explorer® 6.0 or higher (,
    OR Mozilla Firefox® 1.0 or higher (
  • Microsoft® Word 97 or a similar word processing program to open and use downloadable forms, checklists and worksheets.
  • Macromedia® Flash 7 Player. If you haven't got this plug-in, you can download and install the latest free version from Adobe's web site (
  • Adobe® PDF Reader 6.0 or above. Download at <>. Read the terms and conditions for distributing Adobe Reader from

Incorrect versions of these applications could result in information being shown in an unreadable form or not shown at all.