Activities 3.4: Barriers to communication
A: A cultural audit
Complete the self-assessment checklist. Ask yourself
the questions below and put your answers in your Portfolio.
Checklist for Cultural Competence Self- Assessment
- How do you value diversity?
Are you open to differences by individuals from other backgrounds?
What do you do when someone in your neighborhood or workplace has practices
different from your own?
How do you react? Are you critical, dismissal, demeaning in your words,
behaviors, or attitude?
- Where do you live and work?
Are there diverse groups and individuals in your neighborhood, school,
Is there a tolerance for different cultural practices, e.g., time off
for celebration of different ethnic festivals?
Is there a recognition and tolerance of different communication
patterns and styles of interaction across ethnic groups?
Some groups use indirect means of communication more frequently while
others emphasize cooperation over competition. How do these differences
translate in your neighborhood or workplace?
- How do [will you] you rear your children?
Are they aware of their cultural origins?
Do you share beliefs, stories, values about your culture with your children?
What are the values you transmit and how are they related to your culture?
Sometimes, it is only by observing how others are different that you
can be aware of your own culture.
These are but a few of the questions you can begin to
ask of yourself. Do a cultural audit of yourself, your neighborhood, your
workplace, and your environments to evaluate whether or not they are culturally
Selected from Jean Lau Chin: ‘Cultural
competence in a multicultural society - a checklist’
Describe an example of ethnocentrism from your own experience
or from media reports.
- At what point did you recognise the ethnocentricity?
- How/why did your attitude change?