Identification of issues & problems
There are three steps involved in the identification and analysis of issues and problems.
Understanding the background issues helps to understand the context of the case study. Read the case study to gain an overview and ask and answer the following questions as you read.
Identifying the major problems and their causes at this stage is vital to identify appropriate solutions later. Re-read the case study and summarise or list the issues and / or problems in your own words. Make sure you:
A useful strategy is to represent the problems and their relationships as a mindmap.
Relating the identified issues / or problems to theory is vital when answering case studies. This is where you demonstrate your knowledge of the theory in your course and your ability to relate it to practical situations. Use your readings to select appropriate theories to match the identified problems.
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